Digital product platform

One platform. Configure, identify, maintain. Because the sale is just the beginning.

Most OEMs invest heavily in the sale and almost nothing in what comes after. Here, configuration, parts identification, and maintenance are connected — every click is a route back to revenue.

The interactive tools are designed for desktop. Open this page on a laptop or desktop for the full experience.

How it works together

From first choice to final fix — one code: configure, identify, maintain.

When a customer configures their product, a unique code is generated that captures every choice they made. That code travels with them — their personalised product, their personalised product journey. A parts catalogue and work instructions tailored to their exact machine, turning every maintenance job into a sales opportunity.

Step 1

Configure

Every option — colour, battery, saddle — captured in a single code.

code passes

Step 2

Identify

The parts catalogue rebuilds itself around every customer's configuration. Every component specific to their machine.

links through

Step 3

Maintain

Work instructions for their exact config. Every part and tool links directly to purchase.

Every work instruction step is a sales moment

Parts lists at the start of each job link directly to purchase. Individual components referenced in each step link to their exact entry in the parts catalogue. The aftersales journey becomes a structured, low-friction route to repeat revenue.

The platform

Three tools. One connected experience.

Configurator

Specify · Visualise · Convert

Live 3D product configuration for colour, battery, lighting, and accessories. Generates the config code that drives personalisation across every other tool.

The moment a customer configures their product is the moment the aftersales relationship begins.

Configurator Guide

Parts Catalogue

Identify · Purchase · Support

An interactive 3D parts catalogue personalised to the customer's exact machine. Animated exploded views, hotspot navigation, full component pricing.

Load a config and the catalogue rebuilds itself around that customer's specific build.

EPC Guide

Work Instructions

Maintain · Repair · Upsell

Step-by-step 3D maintenance guides built to the customer's exact specification. Every part and tool referenced links directly to the parts catalogue for purchase.

Turns every service job into structured, repeatable sales moments.

Work Instructions Guide

Configurator Guide

Configure with confidence

A Configurator is an interactive experience that empowers customers to choose components and options to create their ideal build in real time.

Why it matters

A Configurator removes friction. It guides customers through valid configuration paths, prevents incompatible selections upfront, and generates accurate specifications and build lists instantly. The result: fewer support emails, faster quotes, and customers who feel confident in their purchase.

The downstream value

Every configuration generates structured data—specifications, part lists, assembly instructions—that flows directly into your aftermarket operations. Service teams have exact part numbers. Support has configuration history. Spare parts and upgrades are frictionless. The Configurator is the engine.

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EPC Guide

Identify with ease

An EPC (Electronic Parts Catalogue) is an interactive 3D view of your product that lets customers find, identify and order the exact parts they need.

Why it matters

EPCs remove the guesswork and with config codes you present an accurate representation of every build. Customers can explore products visually, select the components they need with correct part numbers and details instantly. The result: fewer wrong-part orders, fewer support emails, and customers who can order with confidence.

The downstream value

Every part a customer selects connects to structured data (part numbers, part names, descriptions, and pricing) that flows straight into your aftermarket operations. Service teams work from the same part numbers as the catalogue. Sales and support can verify what was looked up. The EPC is the reference point for every part you sell.

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Work Instructions Guide

…and Maintain

Work Instructions are interactive step-by-step 3D guides, shown on your customer's exact product, detailing every upgrade, service, maintenance and repair.

Why it matters

Work Instructions remove the guesswork from every job, and with config codes each guide matches the customer's exact build. Customers follow every step on their own product, with the right parts and tools called out as they go. The result: fewer failed jobs, fewer support queries, and customers who can complete the work themselves.

The downstream value

Every guide opens with a parts list, and every part or tool in a step links to its exact entry in the EPC for purchase. Each step becomes a sales moment, and every service job a structured route to repeat revenue. Work Instructions close the cycle: configure, identify, maintain, and back to the next sale.

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About Griyoh

Who We Are

Griyoh is a small team built around a shared problem we've all solved before—getting the right engineering data to the right people, in the right format, when they need it.

We have years of hands-on experience building 3D EPCs and Work Instructions for OEM clients worldwide, across industrial equipment, pumps, lawn care and agriculture. We've worked the full pipeline, from compiling SBoMs to reorganising engineering CAD hierarchies into aftersales structures for parts ordering, maintenance instructions and repair guidance.

Our senior software engineers have deep experience in CAD pipelines, data ingest, browser-based viewers and process automation. We understand the technical constraints: CAD data is dense, performance matters on any hardware, and security can't be an afterthought.

This combination—from content creation and CAD expertise to the platform engineering that makes it work—is what allows us to solve your problem. We share a passion for understanding what you need to build the best solution: empowering your customers to buy, maintain, repair and upgrade your products independently using the data you already have.